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Shipping Policy

At Riva Agro, we are committed to getting your premium dry fish orders to you as quickly and efficiently as possible. Here are the key details about our shipping process and policies:

Processing Times

  • All orders are processed and prepared for shipment within 2 business days of receiving full payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Rates

  • We offer the following shipping options, with rates calculated based on the total weight and destination of your order:
  • Standard Delivery (3-7 business days)
  • Expedited Delivery (2-3 business days)
  • Express Delivery (1-2 business days)
  • Shipping rates are displayed during checkout before you complete your purchase.

Delivery Timelines

  • Standard Delivery orders typically arrive within 3-7 business days of being shipped.
  • Expedited Delivery orders typically arrive within 2-3 business days of being shipped.
  • Express Delivery orders typically arrive within 1-2 business days of being shipped.
  • Delivery times may vary based on your location and are not guaranteed.

Undeliverable Packages

  • It is the customer’s responsibility to provide a valid, deliverable shipping address.
  • If a package is returned to us as undeliverable due to an incorrect address, we will attempt to contact you. You may be responsible for additional shipping charges to redeliver the order.
  • Riva Agro is not liable for packages that are lost, stolen, or damaged after being successfully delivered.

Shipping Updates

  • You will receive tracking information by email once your order has been shipped.
  • You can also track the status of your order on our website using the provided tracking number.

If you have any questions or concerns about our shipping policies, please don’t hesitate to contact our customer support team at [[email protected]/+91 8767230373]. We’re here to help ensure you have a positive experience with Riva Agro.

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